Our client Pauline* has bravely, and kindly, agreed for us to follow her family’s past medical negligence journey in a series of blogs. More than
"I turned to Diane at a very low point in my life but with her by my side, I found the strength and courage to fight to get my daughter the justice she deserves. Diane is so passionate about her work, she goes above and beyond putting her whole heart into what she does. She is a fighter, she has a vision and she fights her hardest to make it happen. Her dedication to her work is inspiring.
"I absolutely admire Diane’s ability to knock any obstacles out of the way and come back stronger. You’re not just a case to Diane and her team, they care and they absolutely do not give up. I have spoken to many people who work with Diane, in her office and people she works with such as her media team, every single one of them were nothing but supportive, caring and did everything they could to help.
"If I was to ever come across someone who needed this kind of help, I would without a doubt point them in Diane’s direction, she is absolutely incredible at what she does and I know that they would be in safe hands, and supported throughout.
"They all should be so proud of the difference they make and the lives that they change."
‘What always strikes me is how well-informed each individual is about every single case (of which they have many) and how each of them brings a different skill to the table. Diane is vastly experienced and there is no trick that she hasn’t written the book on. She is passing this onto the rest of her team and they get stronger each year. One particular strength is the incredibly resourceful in-house medical consultant, who works on each and every case, providing extremely useful insight into the medicine. It would not have been possible for me to prepare so thoroughly for cons, inquests and trials without the benefit of his very considerable expertise; enormous credit must go to Diane for tapping into such a rich vein of knowledge.’
‘Diane Rostron’s dedicated support and personal commitment to clients and their families makes her stand out from others in the field. She is the most committed and compassionate of solicitors that I have come across in dealings with in excess of 50 UK and worldwide law firms.’
“We would definitely recommend Diane.She is very informed and very knowledgeable. We felt very confident in her abilities. She was honest and direct, professional yet approachable and sensitive.”
“Diane Rostron is excellent. She is very professional but also very down to earth and was able to put me at ease from day one. The most important thing for me is having an open channel of communication and being kept up-to-date with progress and being told in layman's terms what the key issues are. This has always happened and I know if I contact Diane I will receive a prompt response. I have been waiting over 13 years for the opportunity to get justice for my son. I believe that my best chance of getting justice is to have Diane Rostron representing my son.”
“Diane is very easy to communicate with. We cannot express how pleased we are with the service she provided to us. She is a true professional. We would like to say a big thank you to Diane and her team from the bottom of our hearts. We would recommend her to anyone who needs a solicitor . Diane is first rate.”
"Diane Rostron has a rare combination of excellent judgement, tenaciousness, and compassion for her clients."
"The team provides an excellent and responsive service."
"Diane Rostron provides a consistent professional approach to all cases. She is noted to have a thorough understanding of their current situation and works tirelessly to find solutions to immediate difficulties they may be facing. Diane ensures that the clients are up to date with the progression of their case and is happy to speak to them directly if required"
"I can’t thank Diane and her team enough for what they have done for our family. The service provided by Diane is second to none, it is exceptional. Diane is so knowledgeable and approachable, she explains everything in a way that is easy to understand. The relief we now feel knowing that our disabled child will be able to access all that she needs, and will be looked after for the rest of her life, is immeasurable. One of the best decisions I have ever made was to give Diane a call. I can’t recommend Diane enough".
"Coping with a brain damaged child is probably the biggest challenge of any parent's life. Challenging the NHS in terms of negligence is an entirely different battle which has enormous stress attached to it. The reason for pursuing it however, is to ensure your child will never have to suffer financially for the rest of their life. Diane Rostron and her team understand this, and possess the skills to ask the most appropriate questions to the NHS in a logical sequence that has ultimately won our case. I would highly recommend Diane who succeeded where others had previously failed.”
"Diane Rostron was able to put everything in a clean light, I didn’t really know after I had a previous solicitor who acted for me, they could not bring our case to a successful conclusion and it broke my heart. I was worried about how I was ever going to carry on looking after my child following his birth injury. Diane has supported and given me guidance through a very difficult time. I will always be grateful to Diane and her team for their support and help."