Medical Negligence Claims
When you put your life in the hands of doctors and other medical professionals, you have to trust in their expertise. While in the majority of cases medical care is provided with no incident, sometimes medical professionals make mistakes that could have been prevented or fail to provide treatment to acceptable standards. The consequences of medical errors can be devastating to you and your family. A medical negligence solicitor can help you to get the answers and compensation that you need and are entitled to.
Medical negligence can have multiple consequences and affect people in different ways. Our compassionate team is dedicated to supporting you, every step of the way. The medical negligence claims handled by our team of experts include:
- Delayed treatment leading to an avoidable death or significant injury
- Delayed or misdiagnosis leading to a preventable death or significant injury
- Serious surgical errors
We have a strong track record in securing compensation for medical negligence claims and supporting our clients in accessing interim payments before their case is settled.
If you believe that you or your family has suffered a significant injury as a result of medical negligence, please contact our team of experts here for an initial free consultation to evaluate whether you have a medical negligence claim.
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‘What always strikes me is how well-informed each individual is about every single case (of which they have many) and how each of them brings a different skill to the table. Diane is vastly experienced and there is no trick that she hasn’t written the book on. She is passing this onto the rest of her team and they get stronger each year. One particular strength is the incredibly resourceful in-house medical consultant, who works on each and every case, providing extremely useful insight into the medicine. It would not have been possible for me to prepare so thoroughly for cons, inquests and trials without the benefit of his very considerable expertise; enormous credit must go to Diane for tapping into such a rich vein of knowledge.’
‘Diane Rostron’s dedicated support and personal commitment to clients and their families makes her stand out from others in the field. She is the most committed and compassionate of solicitors that I have come across in dealings with in excess of 50 UK and worldwide law firms.’
“We would definitely recommend Diane.She is very informed and very knowledgeable. We felt very confident in her abilities. She was honest and direct, professional yet approachable and sensitive.”
“Diane Rostron is excellent. She is very professional but also very down to earth and was able to put me at ease from day one. The most important thing for me is having an open channel of communication and being kept up-to-date with progress and being told in layman's terms what the key issues are. This has always happened and I know if I contact Diane I will receive a prompt response. I have been waiting over 13 years for the opportunity to get justice for my son. I believe that my best chance of getting justice is to have Diane Rostron representing my son.”
“Diane is very easy to communicate with. We cannot express how pleased we are with the service she provided to us. She is a true professional. We would like to say a big thank you to Diane and her team from the bottom of our hearts. We would recommend her to anyone who needs a solicitor . Diane is first rate.”
"Diane Rostron has a rare combination of excellent judgement, tenaciousness, and compassion for her clients."
"The team provides an excellent and responsive service."
"Diane Rostron provides a consistent professional approach to all cases. She is noted to have a thorough understanding of their current situation and works tirelessly to find solutions to immediate difficulties they may be facing. Diane ensures that the clients are up to date with the progression of their case and is happy to speak to them directly if required"
Questions About Starting A Medical Negligence Claim
We understand the lifelong impact on those who have suffered as a result of avoidable medical negligence. We recognise that when faced with this unexpected, and significantly traumatic situation, you want answers and that you need compensation to address the financial consequences.
We know that it’s not always easy to realise that you have experienced medical negligence. It may take some time to identify that the significant injuries caused could have been avoided.
Families who have suffered as a result of medical mistakes need time to process the shock and the trauma. That’s why you have time to make medical negligence claims. Adults have up to three years after the incident, or date of knowledge, to make medical negligence claims. Following birth injury incidents, the family has three years from their child’s 18th birthday to make a claim. If a birth injury has led to a loss of mental capacity, there is no time limit.
We work hard to get you the compensation that you need to rebuild your life after medical negligence. Our team of experts meticulously consider every aspect of your needs as a result of the preventable loss or significant injury to ensure that you receive the compensation that you need. We know that compensation can’t replace a loved one or erase devastating life consequences. The purpose of medical negligence claims is to give you the support that you need with the physical, emotional and financial effect following medical mistakes.
What to expect through your birth injury claims process
We will discuss your case with you, including the errors you believe were made during your child’s birth and the effect this has had on their health, wellbeing and ability to function day-to-day. We will then provide an honest assessment of whether we think you have a claim worth further investigation and explain the claims process and fees involved.
We will bring together all the essential evidence to support your erb’s palsy claim, including medical records, witness statements and evidence from independent medical experts.
We will then contact the NHS Trust or healthcare provider that you believe is responsible for your child’s erb’s palsy in writing. This letter will detail the alleged medical negligence and the resulting injury to your child.
The defendant has 4 months to investigate your claim and to provide a response. This will generally either involve them accepting full or partial liability and offering a financial settlement or denying responsibility. If a settlement is offered, we will advise you on whether we think it is reasonable and, if not, what further action can be taken.
If you are not satisfied with the defendant’s response and any offer of compensation, we can issue court proceedings. The defendant will have 28 days to respond, after which the court will set a date for a hearing. Typically, your hearing date will be around 18 months after proceedings are initiated.
In most cases where a claim has reached this stage, we will be able to secure a pre-trial settlement allowing you to avoid a court hearing. We have a very strong negotiating team to help ensure any settlement reached meets your child’s lifelong needs.
If your claim cannot be resolved outside a court hearing, we can offer experienced and highly skilled advocacy to secure the best possible outcome for your family.

Our Clients
To better understand how compensation can help you to reclaim your life after medical negligence, you can listen to the stories of some of our clients.
Radwan, an active young footballer, has been left brain damaged as doctors failed to detect a serious cardiac condition during medical screening processes for Tottenham Hotspur. We worked hard to secure the compensation that this young man needed to live as independent a life as possible following his avoidable permanent injury.
Liam was deprived of oxygen at birth, resulting in irreversible brain damage leading to cerebral palsy. The compensation secured for him following his family’s medical negligence claim has ensured that Liam has access to the best treatment, support, and necessary home adaptations to meet his everyday needs.
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Start a medical negligence claim now
To start a medical negligence claim today, or for more information about our birth injury solicitors you can get in touch by calling 01253 766 559 or emailing simply complete the form below.